Returns & Refunds Policy

At GamingKit, we want you to be completely satisfied with your order. If something isn’t quite right, we offer a straightforward returns and exchange process.

Returns

• You may return eligible items within 14 days of delivery.

• To qualify for a return:

  • Items must be in new, unused condition

  • All original packaging, accessories, and labels must be included

• Products that are used, damaged, or missing components may not qualify for a full refund.

Exchanges

• If you’d like a different product, size, or variation, you can request an exchange within 14 days of delivery.

• Exchanges are processed once the returned item is received and confirmed to meet our return standards.

Return Method & Fees

• Return Method: All returns and exchanges are handled by post.

• Return Label: Please contact us at [email protected] to request a return label.

• Return Shipping Costs: Customers are responsible for return shipping unless the item is defective or incorrect.

• Restocking Fees: None – we never charge restocking fees.

To start a return or exchange, email [email protected] with your order number and reason for return.

Refunds

• Once your return is received and inspected, a refund will be issued to your original payment method.

• Refunds are typically processed within 10 business days of receiving your return.

• You will receive a confirmation email once your refund has been completed.

Order Cancellations

• If you need to cancel your order, please contact us within 24 hours of purchase.

• After 24 hours, we cannot guarantee cancellation if your order has already been processed or dispatched.

Non-Returnable Items

We cannot accept returns for the following:

• Items that have been used, damaged, or altered (unless faulty)

• Products returned after the 14-day window

• Items without original packaging or documentation

Need Help?

If you have any questions about returns, refunds, or exchanges, our support team is here to help:

Email: [email protected]